Last update: 10/01/2021
Remoteful, Inc. (“us”, “we”, or “our”) operates https://timeivy.com and TimeIvy desktop application (hereinafter referred to as “Service”).
SERVICE means the https://timeivy.com website and TimeIvy desktop application operated by Remoteful, Inc..
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or desktop device).
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with updates, newsletters or marketing materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or sending us an email.
In order to automatically track which websites and apps you use every day, TimeIvy checks the currently active window on your computer. That way, whenever you switch to a new window, TimeIvy can properly categorize your activity and provide you with insights of your productivity and time usage.
As part of this process, the following information is collected a: 1) For app or website usage: start time, end time, application name, website URL, window title and 2) For device distinguishing: device name, operating system version, login or system user name.
TimeIvy does not collect keyboard inputs, keystrokes, screenshots, screen recordings, window contents or any other personal data from your computer.
User preferences allow you to ignore or fully delete all your data, at any moment, or to prevent any activity from being uploaded to our servers.
When accessing our website or web app, we may also collect information that your browser sends, which may include your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
You can always instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Necessary Cookies: Cookies that help the site work efficiently as you navigate through the Service. For example, to recognize that you’re logged in and not ask you for credentials every time you visit the app.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Targeting Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data
Remoteful, Inc.uses the collected data for various purposes:
Retention of Data
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Remoteful, Inc. will not transfer or provide access to your Personal Data to any third party except when under certain circumstances: a) if required to do so by law or in response to valid requests by public authorities. b) if we or our subsidiaries are involved in a merger, acquisition or asset sale or c) to fulfill the purpose for which you provide it, provide customer support or prevent illegal or harmful activity).
Security of Data
a. All data transmission between our customers and the Service always uses proper encryption in transit. Our system support some of the best practices to encrypt all data in transit, including (without being limited to) the use of TLS 1.2 protocols and AES-256 encryption.
b. Data and metadata at rest within our production systems is encrypted at the storage level using an industry standard AES-256 or AES 128 encryption algorithm. This applies to all types of data at rest within our production systems.
c. We do not store any critical data, such as payment details or passwords, from our customers. Credit card information is never stored by Remoteful, Inc. We use third party tools such as Paddle to store credit card details and Google Firebase as authentication method for passwords.
d. We continuously monitor for changes in the cryptographic landscape and upgrade our cipher suite choices as the landscape changes.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support[at]timeivy.com.
In certain circumstances, you have the following data protection rights:
the right to access, update or to delete the information we have on you;
the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
the right to object. You have the right to object to our processing of your Personal Data;
the right of restriction. You have the right to request that we restrict the processing of your personal information;
the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)
According to CalOPPA we agree to the following:
Our Policy on “Do Not Track” Signals:
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
We may use third-party Service Providers to automate the development process of our Service.
GitHub is provided by GitHub, Inc.
GitHub is a development platform to host and review code, manage projects, and build software.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Services are not intended for use by children under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
By email: [email protected]
Helping you make the best of your time.
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